Services

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PRICING

The most robust network connectivity pricing engine

  • Wavelength, Ethernet L2, MPLS and Internet access
  • KMZ files available for all solutions
  • Electronic service ordering
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INSTALLATION

Track your installation process in real time

  • Review images and documents
  • Chat with your service delivery manager from anywhere
  • Eliminate administrative delays
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MONITORING

Real-time network and service performance monitoring

  • Monitor latency, traffic, packet loss and more
  • Review alarm and service-performance history at any time
  • Chat with engineering for direct support
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ROUND-THE-CLOCK TECH SUPPORT

24/7 tech support for your networks

  • Online, real-time chat with our tech support team
  • See all tech support tickets in a single module
  • Access to all tickets and case history, details and resolution
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Marketplace

Hardware Marketplace

Our telecommunications equipment marketplace is committed to fostering innovation, automation, and industry growth. We offer a variety of products, including routers, firewalls, switches, optical network equipment, and modems, ensuring that our inventory adheres to the highest standards of quality and reliability. Our objective is to cater to our customers' diverse requirements by delivering customized solutions that enable businesses to excel in the ever-changing telecommunications landscape.

  • Fast-track Buying to Installation Service
  • Expedited Local Delivery
  • Local Installation Assistance
  • TRemote Hands Support on Demand
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API & KPI Business intelligence

Business Intelligence Capabled

Our automated platform's Business Intelligence feature provides customers with insights into API data flows for commercial analysis, including the number of quotes, revenue quoted, and quotes by country. It also allows users to visualize key performance indicators (KPIs) such as installation performance and tech support metrics. This customizable tool facilitates informed decision-making by enabling clients to analyze relevant data and enhance overall business performance.

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eCommerce

eCommerce Functionality

Our platform's eCommerce functionality empowers customers to sell standalone products, such as hardware equipment, seamlessly. This feature can be tailored to meet individual customer needs and adapted to various business models, providing flexibility and scalability. Users can easily manage product listings, transactions, and customer interactions, allowing them to enhance their sales processes and optimize revenue generation.

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Latency

Latency Matrix

This is an optional module that provides the user the ability to get approximate values of Latency between Points of Presence.

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Connectivity

Network Geo-Visualization

This is an optional module that provides the user the ability to geo-locate each active circuit on a World map. The user can click on each pinpoint and go straight to the installation or service monitoring modules, depending on the order's status.

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By improving communication

Customer Communications Feature

Our platform includes a flexible Chat feature that can be embedded in any section, enabling seamless communication with clients. This functionality enhances user support by allowing immediate interaction and facilitating real-time assistance throughout the platform. By improving communication, we aim to elevate customer satisfaction and ensure more efficient problem resolution.

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API Manager

The API Manager serves as a centralized solution for managing all API interconnections to and from our platform for clients. This functionality ensures seamless integration and communication between various software, vendors and customers. Each software package includes a standardized set of MEF APIs, facilitating consistency and efficiency in data exchange.

Key Features:

  • Centralized API Management: Streamline the management of multiple APIs to ensure optimal performance and reliability.
  • Standardized MEF APIs: Each package includes a standardized pocket of MEF APIs, promoting uniformity and ease of use for developers.
  • Secure Connections: Implement robust security measures to protect data transmitted between our platform and client systems.
  • Scalability: Easily adjust API configurations to meet the evolving needs of client applications.
  • Monitoring and Reporting: Provide tools for monitoring API performance and generating reports for analysis and optimization.

Ready to make the change?

Discover the award-winning platform transforming connectivity. Harness automation to boost efficiency and achieve new heights.